Wow! That is surprising and sad at the same time! The only thing I paid for was shipping for sending the broken rod to St. Croix. I had a new one free of charge (shipping included) within 1 week. Was his rod registered with the serial #? I'm assuming so? That really is a shame considering how it was broken on a fish and the cost of these rods.
That surprises me too about St Croix unless it was obvious the rod had been damaged at the break point. (Not saying that was the case since I don't know the whole story). It is usually pretty obvious based on how the break appears to tell there was damage before the break. Generally a defect will cause a break within the first few hours of use, after that it is usually misuse or a nick or ding that causes a weak spot for the break to occur.
I have a Shimano Compre rod that others have borrowed to take to LOW Canada and down to Venezuela to experience mass attacks with the famous golden dorados. No one had any complaints at all about using the rod. My compre rod is doing just fine if I could just travel along to use it myself. [smilie=shrug.gif]
"Adam Minnick" said:
Yes it was the screw in handle variety…..I believe he has discontinued that model. Haven't had any issues with the tip though.
Mine broke at the hookset of a real tanker of a fish. I was in shock that it happened, until my buddy told me that my line was moving! Too late, broken rod, lost fish. Anyways, James replaced it within 3 days, no problems, and went on to do o.k. in the tourney which was quickly approaching………. AWESOME customer service!!!!!
Ill have to ask my friend specifically what happened, but I do remember him having to send the rod back that they sent to him again..
So he lost an additional 60 dollars on shipping, because they wouldn't reimburse him.
He got it through cabela's originally, and they made him go through them i think? It was a huge joke.
I love st croix stuff, and the rod he finally got from them has worked perfectly.
He moved away so ive been using all his musky rods, and it worked great as a bucktail rod last year for me.
+1 on being down on St. Croix. A Premier rod I'd had for only a short while (less than a month of use) snapped right under a guide when tossing a Super Shad Rap; they agreed it was defective but it still cost me $25 plus the shipping to send it to them to get it replaced. They say the $25 is for shipping back, but it only cost me $10 to send it to them with insurance. Why should the customer pay both ways for shipping when the product is agreed to be defective? I like buying made in USA products, but I don't like their warranty policy.
Not impressed, and won't get a St. Croix again, especially since I believe all but their top-tier rods are made in Asia now. The ~$100 Okuma, Gander Mt and Tackle Industry rods are just as good, and much less expensive.
Yeah, I was shocked too Will. Zero signs of defect, no Knicks where it broke and it was always stored safely in rod locker when traveling, in house during winter and always kept in good shape. It was a clean break either. It snapped in half but was hanging on by a "thread". I could see it happening with backlashing a heavy wabull but I didn't even backlash. Just a nice solid cast and "snap". It was cool to see the "layers" of the ART Technology since the break wasn't clean. St. Croix stepped up for me and take care of the issue quickly.
"hemichemi" said:
+1 on being down on St. Croix. A Premier rod I'd had for only a short while (less than a month of use) snapped right under a guide when tossing a Super Shad Rap; they agreed it was defective but it still cost me $25 plus the shipping to send it to them to get it replaced. They say the $25 is for shipping back, but it only cost me $10 to send it to them with insurance. Why should the customer pay both ways for shipping when the product is agreed to be defective? I like buying made in USA products, but I don't like their warranty policy.Not impressed, and won't get a St. Croix again, especially since I believe all but their top-tier rods are made in Asia now. The ~$100 Okuma, Gander Mt and Tackle Industry rods are just as good, and much less expensive.
they are making all of the scII blanks in mexico. But are still using batson guides which are "mostly" made in the US. Also their reel seats. The avid series and up are still made in the US. That is why the scII series is now only warrantied for 2-5 yrs or whatever it is. Too risky to guarantee something your not overseeing the craftsmanship of. Personally ive sent back a handful of customer rods ro them, and since they took june out of the service dept. It has not been what it was. However i have still always gotten my way.
"swanezy" said:
Ill have to ask my friend specifically what happened, but I do remember him having to send the rod back that they sent to him again..So he lost an additional 60 dollars on shipping, because they wouldn't reimburse him.
He got it through cabela's originally, and they made him go through them i think? It was a huge joke.
I love st croix stuff, and the rod he finally got from them has worked perfectly.
He moved away so ive been using all his musky rods, and it worked great as a bucktail rod last year for me.
Their policy is actually that everything go to them as apposed to RTV thru the vendor. I learned that at gander trying to return a rod that was obviously damaged in the store and was forced to send it to st croix. So maybe your friend tried to return to cabelas? And was told to go thru croix?
"copper44" said:
see hearing all this still makes me feel that Shimano's warranty program is top notch compared to everyone else. They use IM9 Graphite and Fuji guides. So no one has really shown why not to use a compre..
No, you probably won't get a whole lot of responses why NOT to buy one, rather just reason why others are better. Take a look at the Muskies First board, and see how hundreds of veteran muskie guys voted. That's got to account for SOMETHING. When I first started muskie fishing, I wanted a Compre as well, because all the Lidner videos I watched were using them. Oh, how I used to be so naive… [smilie=biggrin.gif]
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"Scott Williams" said:
Use whatever you want. Of the Cabelas, St. Croix (premier, and Triumph), Tica, and Okuma rods I have owned for casting… hands down my best has been the Okuma! A great rod! To each his own, I wouldn't worry about the warranty as much as having a rod that feels right.
Well said. In nearly 30 years of doing this I've personally broken two rods and have had two others broken in my boat.
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